A Conversation on Service Design with Airbnb, Good Eggs and Lyft.

On August 6, 2014 design leaders from AirBnB, Lyft and Good Eggs, along with hundreds from the Bay Area design community, convened for a panel discussion on how to create a cohesive customer experience across digital and physical domains. #cultivatedesign Panelists: Katie Dill, Experience Design Lead, Airbnb - www.airbnb.com Robin Bigio, Creative Director, Good Eggs - www.goodeggs.com Frank Yoo, Director of Product Design, Lyft - www.lyft.com Moderator: Patrice Martin, Co-Lead+Creative Director, IDEO.org - www.ideo.org

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A World Where We Can Belong Anywhere by Mark Levy from Airbnb

A World Where We Can Belong Anywhere by Mark Levy from Airbnb

Check out the slide-deck, sketch-notes and social media highlights of this talk here: http://ow.ly/DOd4w As one of the worlds largest hospitality service platforms, ...

A Conversation on Service Design with Airbnb, Good Eggs and Lyft.

A Conversation on Service Design with Airbnb, Good Eggs and Lyft.

On August 6, 2014 design leaders from AirBnB, Lyft and Good Eggs, along with hundreds from the Bay Area design community, convened for a panel discussion ...